A child with autism was left without a school place for 12 months following poor communication within a council, an investigation has found.
The boy, who was excluded from his primary school because of behavioural problems, was denied full-time education and support because council departments did not communicate with each other.
A Local Government and Social Care Ombudsman (LGO) report has concluded that Cornwall Council was “delivering a fragmented service to the detriment of [the boy’s] needs”.
The council, which has apologised to the family for “falling short” of standards, will pay them £2,500 to recognise the injustice caused as a result of missed education, distress and trouble caused.
A further £1,000 will be paid to the parents to “fund additional activities” for the boy’s needs.
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